Support

We're here to help

Browse common topics below, or reach a human — email support is included on every plan, with priority support on Growth and above.

📦

Getting started

Set up your plant, add machines and users, and run your first batch through QC.

🎨

Colour matching

Load targets, read L*a*b*, generate recipes and understand ΔE pass/fail.

🧾

Invoicing & GST

Raise GST invoices, challans and gate passes, and file GSTR-1 / 3B.

📊

Accounting

Ledgers, journals, TDS/TCS, balance sheet and profit & loss.

🔐

Accounts & security

Users, roles, fingerprint / pattern sign-in and password resets.

☁️

Billing & hosting

Plans, trials, invoices, and managed vs self-hosted setup.

Still need a hand?

Tell us what's happening and we'll get back within one business day.

Contact support Read the FAQ

Prefer email? Write to support@dyehousecloud.com — average first reply under a business day.